Labor costs are one of the biggest expenses in property management. Many companies spend too much on admin work that could be handled by virtual assistants (VAs) for a fraction of the cost. Businesses that use VAs cut staffing expenses by up to 78% (Outsource Accelerator).
Here’s where the money is being lost.
1. Overpaying for Routine Work
Hiring full-time staff for administrative tasks like email management, data entry, and appointment scheduling is expensive. These tasks don’t require in-office employees, yet many companies pay local salaries and benefits for them.
Switching to VAs cuts costs without affecting operations.
2. Slower Business Growth
Growth is limited when staff can’t handle more work. Without flexible support, administrative bottlenecks slow leasing, marketing, and tenant response times.
83% of small businesses say outsourcing improves efficiency (Clutch). Property managers who use VAs can handle more listings, process applications faster, and keep up with tenant needs without hiring more staff.
3. Wasting Employee Time on Low-Value Tasks
Leasing agents and property managers should focus on leasing and tenant relationships, not data entry or appointment setting. When in-house staff handles admin work, high-value tasks get delayed.
A leasing agent who spends 15 hours per week on admin tasks loses nearly 800 hours per year. That’s time that could go toward signing new leases, negotiating renewals, and bringing in revenue.
VAs take over repetitive tasks so employees can focus on work that increases profits.
4. Losing Tenants Due to Slow Responses
Tenants expect quick responses. Slow replies to inquiries and maintenance requests lead to higher turnover. 90% of tenants say response time affects their decision to stay (Buildium).
Each lost tenant costs property managers $1,000 to $5,000 in vacancy costs, marketing, and screening.
VAs handle tenant communication, schedule maintenance, and keep response times fast, improving retention.
5. Lost Revenue from Vacant Properties
Empty units mean lost rent. Many properties sit vacant longer than necessary because listings are outdated, marketing is inconsistent, and inquiries go unanswered.
Properties with strong digital marketing strategies reduce vacancy rates by 20% (National Apartment Association).
VAs manage listings, respond to leads, and run digital ads to keep properties occupied.
Stop losing money!
Every day without a VA is money lost. Reducing payroll costs, speeding up processes, and improving tenant retention all lead to higher profits.
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