Privacy Policy
Effective Date: June 1, 2024
1. Introduction
Welcome to Delegreat. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices regarding your personal information, please contact us at:
1603 Capitol Ave Suite 413 C1466
Cheyenne, WY 82001
Email: [email protected]
2. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our services, when you participate in activities on the website, or otherwise contact us. The personal information we collect includes the following:
- Name and Contact Data: We collect your first and last name, email address, postal address, phone number, and other similar contact data.
- Credentials: We collect passwords, password hints, and similar security information used for authentication and account access.
- Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number), and the security code associated with your payment instrument.
- Professional Data: Information related to your professional background, skills, work preferences, and other relevant details for VA placement.
- Usage Data: Information about how you use our website and services, including IP address, browser type, operating system, referring URLs, and device information.
3. How We Use Your Information
We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We use the information we collect or receive:
- To Facilitate Account Creation and Logon Process: If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process.
- To Send Administrative Information to You: We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
- To Fulfill and Manage Your Orders: We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the website.
- To Post Testimonials: We post testimonials on our website that may contain personal information. We obtain your consent to post your name along with your testimonial.
- To Request Feedback: We may use your information to request feedback and to contact you about your use of our website.
- To Protect Our Services: We may use your information as part of our efforts to keep our website safe and secure (for example, for fraud monitoring and prevention).
- To Enforce Our Terms, Conditions, and Policies for Business Purposes, to Comply with Legal and Regulatory Requirements, or in Connection with Our Contract.
- To Match Clients with VAs: Use professional data to match clients with suitable virtual assistants based on their needs and preferences.
- To Provide Support Services: Assist clients and virtual assistants with any issues or queries they may have.
4. Sharing Your Information
We may process or share data based on the following legal basis:
- Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
- Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
- Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
- Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.
5. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and Correction: You have the right to request access to the personal information we hold about you and to ask that your personal information be corrected or updated.
- Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
- Data Deletion: You have the right to request that we delete your personal information, subject to certain exceptions set out in applicable law.
- Objection to Processing: You have the right to object to the processing of your personal information where we rely on legitimate interests as the legal basis for processing.
To exercise any of these rights, please contact us using the contact details provided above.
8. Updates to This Privacy Policy
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Effective Date” and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
9. Contact Us
If you have questions or comments about this policy, you may contact us at:
1603 Capitol Ave Suite 413 C1466
Cheyenne, WY 82001
Email: [email protected]
