Privacy Policy
Effective Date: December 10, 2024
1. Introduction
Welcome to Delegreat. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices regarding your personal information, please contact us at:
Address: 1603 Capitol Ave Suite 413 C1466
Cheyenne, WY 82001
Email: [email protected]
2. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our services, participate in activities on the website, or otherwise contact us. The personal information we collect includes the following:
- Name and Contact Data: Your first and last name, email address, postal address, phone number, and other similar contact data.
- Credentials: Passwords, password hints, and security information used for authentication and account access.
- Payment Data: Data necessary to process payments, such as payment instrument numbers (e.g., credit card numbers) and associated security codes.
- Professional Data: Information related to your professional background, skills, work preferences, and other relevant details for VA placement.
- Usage Data: Information about how you use our website and services, including IP address, browser type, operating system, referring URLs, and device information.
3. How We Use Your Information
We use personal information collected via our website for a variety of business purposes. We process your personal information for these purposes based on our legitimate business interests, to enter into or perform a contract with you, with your consent, and/or for compliance with legal obligations. These purposes include:
- Facilitating Account Creation and Logon Process: If you choose to link your account with third-party accounts (e.g., Google or Facebook), we use the information you provide to facilitate account creation and login.
- Sending Administrative Information: Such as product, service, and new feature updates, and changes to our terms, conditions, and policies.
- Fulfilling and Managing Orders: Including payments, returns, and exchanges.
- Posting Testimonials: With prior consent.
- Requesting Feedback: To improve our website and services.
- Protecting Our Services: For fraud monitoring and prevention.
- Enforcing Terms and Policies: For compliance with legal and regulatory requirements.
- Matching Clients with VAs: Using professional data to find suitable virtual assistants.
- Providing Support Services: For clients and virtual assistants.
- Facilitating SMS Communications: Using your phone number to send service-related and transactional SMS messages, such as appointment reminders or account updates.
4. SMS Communications
Delegreat may use your phone number to send you service-related SMS messages, including:
- Appointment reminders.
- Transaction confirmations.
- Updates about your account or our services.
Opting Out: You can opt out of SMS communications at any time by replying STOP to the message or by contacting us at [email protected]. Standard messaging and data rates may apply.
5. Sharing Your Information
We may process or share your data based on the following legal bases:
- Consent: When you provide specific consent for a particular purpose.
- Legitimate Interests: To achieve our legitimate business interests.
- Performance of a Contract: To fulfill the terms of a contract with you.
- Legal Obligations: To comply with applicable laws, governmental requests, or legal processes.
6. Data Security
We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission or storage is completely secure. We cannot guarantee absolute security of your data.
7. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this privacy notice, unless a longer retention period is required by law.
8. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access and Correction: Request access to and correction of your personal data.
- Data Portability: Request a copy of your data in a machine-readable format.
- Data Deletion: Request deletion of your data, subject to legal exceptions.
- Objection to Processing: Object to processing of your data based on legitimate interests.
To exercise your rights, please contact us at [email protected].
9. Updates to This Privacy Policy
We may update this privacy notice periodically. Updates will be indicated by a revised “Effective Date.” We encourage you to review this notice frequently to stay informed about how we protect your information.
10. Contact Us
For any questions or comments about this policy, please contact us at:
Address: 1603 Capitol Ave Suite 413 C1466
Cheyenne, WY 82001
Email: [email protected]
11. Privacy of SMS Communications
SMS opt-in or phone numbers for SMS are not being shared with any third party or affiliate company for marketing purposes.
Opting Out: You can opt out of SMS communications at any time by replying STOP to the message or by contacting us at [email protected]. Standard messaging and data rates may apply.